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Rochen is one of the "hosts of old" as I
once called such hosts. This means they've been around for quite a while,
and the do business as businesses used to be done. Not to be disregarded
is the fact they're heavy supporters of Joomla, one of the most popular
open source content management systems out there.
Read these customer reviews that were posted at WebHostingTalk.com, and are a main reason why I chose Rochen to be listed on my site:
Thread title: Cartika or Rochen?
Thread author: pingme97
Web hosting review author: StarkTech
"I currently use Rochen's Premium reseller hosting. (...) I've been using their service for over 18 months.
Their support is good. I've only used it a couple of times, and it has been fast.
Reliability is very good. During my 18 months with them there was 1 outage. If I remember correctly they gave a really good credit for this outage. (...)
With rochen I have peace of mind that my website will be up, and that they have multiple backups of my site besides my own if their are issues."
Web hosting review author: Apoc
My comment: Apoc is no newbie to the hosting world, so his word carries some weight, even though the "review" isn't much to look at.
"Rochen are great guys, I'd definitely recommend them."
Click here to read the original web hosting
reviews
Thread title: Rochen.com, a review of "The Best" webhosting company I know. *HIGHLY RECOMENDED*
Thread and web hosting review author: ScottCS
"(...) have been through NUMEROUS web hosts, encountering serious problems *cough* hostonce, rjcuk and dot5hosting *cough*. There was once (without mentioning names) a host that just shut up and deleted my entire site without sending me a backup or giving me warning.
In 2003 I finally found a great host with lewismedia.com, with great personel and service. They eventually decided to not do the webhosting so much, and recomended me to ROCHEN, both Rochen and Lewismedia worked together to transfer my site Quickly & Perfectly!
From here on I have had nothing but success and happy times with my websites/hosting, if I have a problem I.E. with a script, that maybe I have caused, I just submit a simple "Support Ticket" and they will fix it within hours. I cannot thank Rochen enough and I am here to recommend them as THE BEST WEB HOSTING COMPANY EVER!"
continued in a subsequent post by: br>
"I have been with Rochen over a year now, damn thinking about it its going on 2 years!"
Click here to read the original web hosting
reviews
Thread title: A year later with Rochen Engineered Hosting
Thread and web hosting review author: MMMedia
"(...)I posted a 4 month review (...) Everything posted in that review is as true today as it was then. Now a year later and all I can say is I am regularily pleasantly surprised and impressed with Rochen's dedication to their clients. They not only support their clients fully, but also contribute to the community at large by donating space to various organisations. "
Click here to read the original web hosting
review
My comment: The 4 months review mentioned above said, among other things:
Thread title: 4 month review of Rochen Host
Thread and web hosting review author: MMMedia
"(...)Server stability is excellent. Round the clock monitoring of the servers by the staff of Rochen allows any problems that do occur to be solved before they become a crisis, and all problems that do occur are throughly reported to their customers through their announcement forum from initial report, to progress reports on resolution, to a final report on problem resolution. This integrity and honesty in disseminating information to their customers, to me shows the high level of respect they have for their customers.
In my experience the support staff treat every single request or question seriously, no matter how trivial (or for lack of a better word) stupid, put time and thought into their answers, and always respond courteously. Response times for tickets is usually almost instantaneous. They stick with you until the issue is resolved.(...)"
Click here to read the original web hosting
review
Thread title: One year with Rochen!
Thread and web hosting review author: epolady
"(...)I'm treated as if I was a high profile client - that I appreciate most from Rochen.
Server uptime is excellent - if it weren't for Rochen's server announcements, I wouldn't have known that the server was down at all - the downtime was just that short. Plain outages are always reported via their forums with constant updates on progress.
Rochen staff doesn't sleep at all, it seems. They're always on top of things. Tickets are answered quickly and are very helpful.
My only regret is not finding them sooner."
Click here to read the original web hosting
review
Thread title: Rochen is the best provider online.
Thread and web hosting review author: MrLeN
My comment: You should read the original review, as it's too detailed for me to post here in its entirety.
"(...)I have found the best hosting provider online. I've been with them for 16 months, and I just wrote testimonial on their forums. I was about to leave them for more space and more bandwidth.
I am glad they called me, because I was about to make a big mistake. So after writing the testimonial, I have decided to go to the other forums I am a member of, and paste a copy of the testimonial. This business deserves the praise. (...)"
Click here to read the original web hosting
review
Thread title: Question hostmysite.com or rochen.com?
Thread author: air23flight
Web hosting review author: JenniH
My comment: JenniH had been using quite a few hosts, so she knows the difference between the good and the bad.
"We've been there for over 12 months... in fact we have our most important site there. Fast, almost zero downtime. That's what we want and that's what we get. These guys have delivered for us to date."
Click here to read the original web hosting
review
While trying to further assess Rochen's worthiness, their customer support forum might come in handy.
PS. These reviews were collected at the time when the company
was added to the "Honest Hosts" list. For more recent reviews feel free to
use www.webhostingtalk.com/search.php and other similar forums.
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